Shipping policy

At Shop for Asha, every order is crafted with care — from premium fabrics to timeless fits — and created with a purpose: to support Asha Jyoti, empowering women and children through education and skill development. We’re committed to ensuring your shopping experience is smooth and reliable from checkout to delivery.

1. Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and holidays) after you receive your order confirmation email.

  • You will receive a second notification once your order has been shipped, including tracking information (if applicable).

  • During peak seasons, new product launches, or special campaigns, processing times may be slightly longer.

2. Domestic Shipping (Within India)

  • We offer reliable shipping across India through trusted courier partners.

  • Standard delivery times are typically 5–10 business days from the date of dispatch, depending on your location.

  • Remote or rural areas may experience slightly longer delivery windows.

3. International Shipping

  • We currently ship to select international destinations. Shipping charges and delivery times vary by country and will be calculated at checkout.

  • International orders may take 10–21 business days to arrive, depending on customs processing times and local postal services.

  • Please note that any customs duties, taxes, or import fees are the responsibility of the customer.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order weight/volume.

  • Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website or social media channels.

5. Order Tracking

  • Once your order ships, you will receive a tracking link via email.

  • Please allow 24–48 hours for the tracking information to become active.

6. Delays & Exceptions

While we strive to deliver on time, delays may occur due to unforeseen circumstances such as:

  • Natural disasters or weather disruptions

  • Customs clearance delays (for international orders)

  • Logistics partner delays during peak periods

We appreciate your patience and understanding in such situations.

7. Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us at ashagarmentfactory@gmail.com within 7 days of the expected delivery date.

  • For damaged items, please include photos of the packaging and product in your email.

  • We will work with our logistics partners to resolve the issue promptly and offer a replacement or refund as appropriate.

8. Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. Shop for Asha is not responsible for orders delivered to incorrect addresses provided by the customer.
If you realize there’s an error after placing your order, contact us immediately at ashagarmentfactory@gmail.com — if the order hasn’t shipped, we will update it for you.

9. Contact Us

If you have any questions about your shipment or need assistance with a delivery, please reach out to our support team:

Email: ashagarmentfactory@gmail.com

We’re here to help and ensure your order reaches you safely.